Customer Reviews

I wanted to drop a note about McCraw Insurance Agency located in Galax, Virginia. A few days ago, I spoke with Tony about saving on our car insurance. He immediately went to work on a quote. The customer service at McCraw Insurance Agency is second to none. Tony handled our insurance quote in a professional manner and saved us a few thousand dollars a year on our car insurance. When you call McCraw Insurance Agency, you receive the care of a small town, along with the professionalism of a company that strives for excellence in the insurance industry. My wife and I are grateful for the savings and for dealing with a company that didn't treat us like a number. Thank you, Tony! Best regards, Paul Perkins

As I was starting a new business I was referred to Tony and McCraw Insurance and I can honestly say they earned all my future insurance needs! Tony was amazing as he researched and saved me money on a great policy. Tony displays his love for Christ as he serves and cares for his customers, I absolutely recommend this company for ALL your insurance needs! Thank you for a wonderful experience!

We live in Charlotte and building our retirement home in Hillsville Virginia and needed a builders risk policy. We reached out to Farm Bureau in VA, never heard back from them. Called them back to determine they wouldn’t cover a log cabin under construction. Thankfully we found Tony with McCraw. What a relief!!!! Within one phone call we had a policy within 48 hours! He even drove out to our building site to meet with my husband - who does that these days? I’ve not seen the likes of this kind of extraordinary service in a very long time! Tony listened to what we needed and set out to find an underwriter. He was so nice, genuinely cared about our needs, was professional and quick! Everything was handled over 1 phone call and an email! Tony will treat you like family and get the job done! Thank you Tony for turning our initial bad experience completely around, valuing us like we were family and getting us into the perfect policy!

Tony and his team are very professional and always help when we have any questions. He always reviews my policy at renewal time to make sure I get the best deal on my insurance needs. He and his team always provide great customer service. I highly recommend McCraw Isurance for your insurance questions and needs!

Tony reviews each policy for me at every renewal and works to get me the best insurance value. He is very responsive and has excellent customer service. You can’t go wrong if you choose Tony McCraw as your insurance agent! Thanks Tony and Team!

We have had our insurance with another local insurance company for years. I decided to see if our rates would be better elsewhere. After checking around, McCraw Insurance gave us much better rates for the same coverage. We will save over $670.00 a year. We now have some special features that we didn't have with our other policies. It doesn't take long to get a quote from Tony. Call today and see how much you will save. You will be surprised!

Made a move to Virginia in July, 2021 and needed help securing a total insurance package. I worked with both Tony and Susan and they were exceptionally helpful in obtaining all the insurance I needed at a very reasonable price. Tony also obtained some information needed on the home purchase by reaching out to his contacts in the area. Their efforts were very much appreciated and I would recommend using them.

They were very friendly and quick. We are getting insurance for a new construction and he made it simple. Highly recommend. Updating to add that we bundled our auto insurance and received great quotes. Very good service from Mr. McCraw.

We have had a insurance policy with a local company for years, we had McCraw Insurance to quote all our insurance needs and they were able to cut the premiums in half for both house and car insurance. We have the same quality policy or better for a cheaper rate! They have made it easy and pleasant to make the change! I have highly recommended McCraw Insurance to all our friends and family!

I just moved to the area I needed insurance for auto and home. The folks at McCraw insurance agency we’re great to deal with. Very friendly, knowledgeable and everything was done quickly. I would highly recommend this agency for all your Insurance needs.